Terms of service

TERMS OF SERVICE

Last Updated: June 2026

Welcome to VELZR. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or purchasing from us, you agree to be bound by these Terms.

1. GENERAL

Throughout the site, the terms "VELZR", "we", "us", and "our" refer to VELZR. By visiting our website and/or purchasing something from us, you engage in our service and agree to be bound by these Terms of Service.

If you do not agree with any part of these Terms, you should not use our website.

2. ELIGIBILITY

By using this website, you represent that you are at least 18 years old or have permission from a parent or legal guardian.

You agree not to use our products or services for any unlawful purpose or in violation of any applicable laws.

3. PRODUCTS & PRICING

We strive to ensure that all product descriptions, images, pricing, and information displayed on our website are accurate.

However:

  • Product colors may vary slightly due to screen settings.

  • Prices may change without prior notice.

  • We reserve the right to discontinue products at any time.

  • We reserve the right to limit quantities purchased per order.

4. ORDER ACCEPTANCE

All orders placed through our website are subject to acceptance and availability.

VELZR reserves the right to:

  • Refuse any order.

  • Cancel orders suspected of fraud or unauthorized activity.

  • Cancel orders due to inventory errors or pricing mistakes.

If your order is cancelled after payment has been processed, a refund will be issued to your original payment method.

5. PAYMENTS

All payments must be made through approved payment methods available during checkout.

By providing payment information, you represent that you are authorized to use the selected payment method.

VELZR is not responsible for payment gateway failures or delays caused by third-party providers.

6. SHIPPING & DELIVERY

Delivery timelines provided on the website are estimates only.

VELZR is not responsible for delays caused by:

  • Courier partners

  • Weather conditions

  • Public holidays

  • Natural disasters

  • Government restrictions

  • Events beyond our reasonable control

Ownership of products transfers to the customer upon successful delivery.

7. RETURNS & REFUNDS

Returns, exchanges, and refunds are governed by our Refund Policy.

Please review our Refund Policy before making a purchase.

VELZR reserves the right to reject return requests that do not meet our policy requirements.

8. INTELLECTUAL PROPERTY

All content on this website, including but not limited to:

  • Logos

  • Brand names

  • Product designs

  • Graphics

  • Images

  • Videos

  • Text

  • Website content

is the exclusive property of VELZR and is protected by applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

9. USER CONDUCT

You agree not to:

  • Use the website for illegal activities.

  • Interfere with website security.

  • Upload malicious software or viruses.

  • Attempt unauthorized access to our systems.

  • Use automated systems to scrape or collect website data.

Violation of these terms may result in termination of access to our services.

10. DISCLAIMER OF WARRANTIES

Our website and services are provided on an "AS IS" and "AS AVAILABLE" basis.

VELZR makes no warranties, express or implied, regarding:

  • Website availability

  • Accuracy of information

  • Product suitability

  • Error-free operation

Your use of the website is at your own risk.

11. LIMITATION OF LIABILITY

To the fullest extent permitted by law, VELZR shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of the website

  • Purchase of products

  • Delayed deliveries

  • Website interruptions

Our total liability shall not exceed the amount paid by you for the relevant order.

12. THIRD-PARTY LINKS

Our website may contain links to third-party websites.

VELZR is not responsible for the content, policies, or practices of any third-party website.

Accessing third-party websites is at your own risk.

13. PRIVACY

Your use of our website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as outlined in our Privacy Policy.

14. GOVERNING LAW

These Terms of Service shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra, India.

15. CHANGES TO THESE TERMS

VELZR reserves the right to modify, update, or replace these Terms of Service at any time without prior notice.

Changes will become effective immediately upon posting on this page.

Continued use of the website after changes are posted constitutes acceptance of those changes.

16. CONTACT INFORMATION

For any questions regarding these Terms of Service, please contact us:

VELZR
Mumbai, Maharashtra, India

Email: velzr.in@gmail.com